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Free Phone Tracking Solution

by Adrienne Smith on April 8, 2011

Free Phone Tracking SolutionAm I behind the times or what!  I so love learning things and although this isn’t new, it’s new to me.  So if it’s new to me, it just may be new to you.

Most of you may know that I finally broke down toward the end of last year and joined a training community.  Why you might ask?  Because although I’ve been making money online for awhile, I wasn’t building a business.  Trust me when I tell you that there is a BIG difference.

So I wanted to take a step back and go back to some of the basics and start from scratch.  I actually share my journey on my blog “New Super Affiliate Blog” and I spill the beans about everything that I am learning, doing and the type of results I’m achieving.

One of the things I started paying much more attention to around the first of this year are my statistics.  I’m sure most of you are aware that Google helps us a lot in this area with their free program called Google Analytics.  This free service helps you find out who is visiting your site, where they are coming from, how long they remain on your site, etc.  Great information and if you aren’t using this service you should start today.  They even have a plug-in for WordPress blogs, yeah!!!

Okay so I’m familiar with a lot of the services Google provides because let’s face it, they are just darn great.  I had also heard of Google Voice but if you are anything like me, until someone actually explains what this service does, I just go about my daily business and don’t give it another thought.

I was going through some training material and it brought to my attention that if I wanted to track the phone calls I receive, Google Voice was the service I should be using.  So it got me to thinking which led me to their site, which led me to really paying attention to what this service will do.

Ding Ding Ding

So do you have as many light bulb moments as I do?  Probably not but trust me when I tell you that I’m like a little kid when I “get it”.

This really got me to thinking because I want people to pick up the phone and call me.

I want them to know that I’m on the other end of the phone if they need help.

I want them to know that I’m a live person and will help them through this process.

Let’s face it, not everyone has Skype yet so picking up the phone and speaking with a live human being is how you can really connect with someone.  But sometimes we don’t feel that comfortable putting our phone number all over the web, right!

Even if you only have a cell phone you can still use this service so let me share with you a little more what this service can do for you.

  • Voice-mail Transcription:
    Your voicemail is automatically transcribed to text.  This gives you the option of reading your messages as well as listening to them.  It also helps if people have given you some key information you need to refer back to at a later date.  These transcriptions are automatically forwarded to your email.
  • One Number:
    You can have one number and have it ring to all of your phones at the same time or you can customize the settings so that certain people will ring to certain phones.  This is really neat because if you ever move, change carriers or get a new phone, you’ll always have this same number.
  • Personalized Greetings:
    You can set your own greetings and even different ones depending on who is calling.  Like one message can be just for your business associates while others can be for your friends.  Google Voice will call your number and you just start recording your greeting.
  • International Calls:
    You can place international calls within your Google Voice account typing in the phone number you want to call for as little as $0.002.  You do this by adding credits and you can view the calling rates for the different countries.
  • SMS to Email:
    Text messaging is free and these messages will be sent to your inbox.  You can reply and your message will be transcribed back to a text message.
  • Share Voicemail:
    If you’ve ever wanted to share a voicemail message with someone you can just sellect the voicemail message and forward it as an email.
  • Block Callers:
    I love this feature because it will let you take the calls you want and miss the ones you don’t.  If you continue to receive annoying calls from telemarketers, you can go into your account and click on the number that called and select block caller.  When those people call you again, they will get a recording that your number has been disconnected.
  • Screen Callers:
    Just enable the call screening function and this gives you the opportunity to hear who is calling and decide whether you want to send them to voice mail or later join the call.
  • Mobile App:
    When downloading the mobile app, you can read the voicemail that Google provides.  You can also see the Caller ID number of the person who is calling and you can send text messages using the app without receiving charges from your carrier.  The app is free and available for Blackberries, iPhones and Android powered phones.
  • Conference Calls:
    Have the participants call your Google number and as each call comes in you will be asked if you want them to be connected to the conference call.
  • Number Porting:
    Google Voice consists of choosing a new phone number but if you decide you don’t want to tell everyone you now have a new number, you can bring your existing mobile number and Google Voice together.  All you do is contact your carrier and let them know that you’ll be porting your number to Google Voice.

Now I’ve just touched on what this service can do so you can visit Google Voice and go through all these features yourself.  They have a short video that will explain everything and like all of Google’s really cool services, this one is also free.

I’m dying to hear if I’m the only one who wasn’t aware of all these cool features.  That’s right, speak up!!!  Don’t make me look like a total dummy!  Did you know about this service and if the answer is yes, do you use it or is it something you may be able to use?  I also like to hear what you think about this so please be sure to leave me a comment.

I’m looking forward to hearing your thoughts.

{ 22 comments… read them below or add one }

1 Alexis
Twitter:
April 8, 2011 at 7:42 AM

Hey Adrienne,
That’s the world we live in now. We can’t know everything.We are all behind the time in one thing or the other.I’ve also learnt from your post.
Thanks!

Reply

2 Adrienne
Twitter:
April 8, 2011 at 7:53 AM

Hey Alexis,

I’m still coming across info that I had heard about but because we all lead such busy lives, it’s hard to take the time to hop over and check it out right then and there. And as always, I kick myself for not having really paid attention to it that very moment. But at least I finally did and I keep learning new things.

I appreciate your comment Alexis and thank you for that.

Reply

3 Jeffrey Morgan
Twitter:
April 8, 2011 at 9:53 AM

Hi Adrienne,
I made it over to your affiliate site via a link from Barry Wells site, thinking it would bring me here. When I arrived at your affiliate site, I caught your post on how you are changing things a bit at the site. Thinking I was here instead of there …… if you follow my meaning, I noticed that you had removed the header to your site. I was stunned!!! How it the world could you be so short-sited. That header (Adriennesmith.net) that font style, your mission statement and your facial image are your brand and quite frankly one of the best I have ever seen! When I think of you I see that header in my minds eye. It took me a second, but I finally realized that I was on one of your niche sites. Whew, that was close. I was totally relived to find things had not changed here at your homepage. I know this is off your posts subject, I apologize for the interruption in your day, but thought I would pass along my anxiety.

Reply

4 Adrienne
Twitter:
April 8, 2011 at 10:11 AM

Oh Jeffrey, thanks for the laugh this morning my friend. Got ya!!! LOL!!!

Yep, this is my main blog and that is my “affiliate marketing” journey… I keep that one separate and have my own group of blogging friends over there. But I did include one of the links to a post here on my main blog so some of my friends have started visiting me over here as well.

Barry is an awesome guy and my heart breaks for his situation at home. I can sympathize with him. I appreciate him mentioning me to some of his blogging buddies so I’ve got me some new friends because of him. Happy to see you like to visit his blog as well.

I’m glad you stopped by Jeffrey and I really got a good chuckle out of your comment. Love that!!! Thanks and don’t worry, I’m not going anywhere.

You take care, have a great day and a fun weekend!

Adrienne

Reply

5 Riley Harrison April 9, 2011 at 6:11 AM

Hi Adrienne,
Interesting, I will have to check it out! There is also an interesting phone service called SLYDIAL that allows you to leave a message without actually ringing the person’s phone. Sometimes you just want to confirm something and don’t want to risk getting into a long conversation.
Riley

Reply

6 Adrienne
Twitter:
April 9, 2011 at 6:00 PM

Well that’s interesting Riley, thanks for that. See, another service I knew nothing about. Appreciate that information and for letting me know about the error message. As of yesterday, was still not able to resolve whatever the issue was with Twitter. Still not quite sure what the problem is. Hope it irons itself out soon.

Reply

7 Greg Ingerson April 9, 2011 at 8:20 AM

Hey Adreinne,
Well written. I remember reading somewhere about the Google voice, this I guess must be about the free call service, but since I use skype I didn’t pay much attention to it so I’m not well informed about this new update from Google. However, I’m doubting whether the transcription will accurately translate or not because some words going wrong to the clients can cause even unpleasant situations. The features are quiet convincing. Thanks for the update by spilling the beans Adrienne!

Reply

8 Adrienne
Twitter:
April 9, 2011 at 6:10 PM

Hi Greg,

I know that some people still don’t use Skype. My thoughts behind this is if they are giving out business cards they can always use this number as their business number if they prefer not giving out their other personal numbers. I know that your messages may not always be 100% accurate when a service is transcribing it, but the message is for your purposes and you are able to actually keep records of who called when. This service will keep a record of everyone that calls you whether you speak to them or not. That’s the cool thing about it that I like.

Appreciate your comment as always. Great to see and hear from you again.

Adrienne

Reply

9 Ilka Flood
Twitter:
April 9, 2011 at 11:46 AM

Hi Adrienne,

Thank you for this very detailed overview of Google Voice! I had heard of it, but had no clue what it does or how it works. Thanks to you I ‘m a lot smarter now!

Have an awesome weekend!

Ilka

Reply

10 Adrienne
Twitter:
April 9, 2011 at 6:11 PM

Slowly but surely we are learning about services each and every day right Ilkla… One more down and how many more to go! LOL!!!

Thanks for the comment and I’m having a wonderful weekend. Hope you are as well.

Adrienne

Reply

11 Janet Legere April 11, 2011 at 4:03 PM

Great article, Adrienne and thanks because I am one like you who did not know about this service.

Like Alexis says, we can’t be expected to know everything.

I find things tend to come to use just when we are ready for them, how about you?

I’m exciting to begin delving into Google Voice, thanks again!

Janet Legere

Reply

12 Adrienne
Twitter:
April 11, 2011 at 8:25 PM

Hey Janet, thanks for your comment.

I do love learning about services I wasn’t familiar with before. Wish I would have paid more attention to this one sooner but better late than never right! I’m all set up and have changed my number on all of my sites so I’m ready now.

Glad you found this one helpful as well.

Have a great week!

Adrienne

Reply

13 Tony April 12, 2011 at 8:26 AM

If you are using the Google Voice, I think we can’t track it, right ?

Reply

14 Adrienne
Twitter:
April 12, 2011 at 8:43 AM

This service helps you keep records of all your incoming calls so when you have calls coming in for business, you can see who called and when. Great little free service. Go check out their videos and you’ll learn more.

Thanks for stopping by…

Reply

15 Joy Adeniyi April 12, 2011 at 9:40 AM

Hi Adrienne,
Thanks for sharing the information.I checked it out but it’s not yet available outside of the US.Love your vivacious smile.
Remain blessed

Reply

16 Adrienne
Twitter:
April 12, 2011 at 10:04 AM

Hey Joy,

Maybe because they do have certain rates for international calls so they are just keeping this service within the US for now. I guess I’m not surprised… But thanks for stopping by and for your lovely compliment. I appreciate that! :-)

Reply

17 jane August 25, 2011 at 12:12 AM

So, if that’s the case, your call session could be used in podcasts? That’s a great news and very useful especially in conducting interviews.

Reply

18 Adrienne Smith
Twitter:
August 25, 2011 at 8:55 AM

You would have to record that session, it can’t be downloaded to a podcast but held on for your records. It’s not like an answering machine service where you have to delete the messages after a certain time because it’s full. That’s one of the features I like about this service.

Thanks for stopping by and commenting on this post.

Reply

19 jane August 26, 2011 at 12:54 AM

Oh, I see. Thanks for your reply Adrienne.

Reply

20 Adrienne Smith
Twitter:
August 26, 2011 at 9:22 AM

My pleasure…

Reply

21 Ana January 8, 2012 at 9:15 AM

Adrienne – I am even more behind than you are!

I JUST started using Google Voice to call my family in Russia and had no idea it offers these other features! Now I am going to explore it some more – thank for the tips.

Reply

22 Adrienne Smith
Twitter:
January 8, 2012 at 10:44 AM

I’m SO glad I learned about this Ana because now you can put your phone number out there for all the world to see and it’s a Google Voice number. I LOVE it along with all the features it has. I bet your family loves that you can call them in Russia.

Glad you found this post helpful and thanks for visiting my place today. I’m truly honored Ana.

Enjoy your day and your week.

Reply

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